LIVE UNITED Y’All!

By Christopher Locke

Wow, it’s that time of the year again! A time when young people of all ages have visions of cartoon-covered backpacks, reams of three-hole, loose leaf paper and bounties of yellow Number 2 pencils dancing in their heads… Which means it’s indeed time for school! With the return to school and visions in mind, I’m reminded of a Henry David Thoreau quote that says “It’s not what you look at that matters, it’s what you see.”

And while most parents and adults in the community are expectedly looking at purchasing items like sports and band uniforms, instruments, or even lab supplies to support their children’s education success in the classroom and school– a lot of well-meaning and caring adults have been spending a lot of time creating a compelling child-centered, community-based vision for young people to be successful outside the classroom and school. These caring adults and young people were callers, conveners and participants in a community effort called the Youth Vision. It was exciting to participate and witness the process of developing a vision that the community can be proud of that will also mobilize us to action.

The community response to an invitation from a group of youth development and education experts convened by Metro United Way to come and share their thoughts on youth success was overwhelming. When all the conversations were complete, 36 community conversations had taken place with residents from 30 of the 32 zip codes in the Louisville Metro area, from 11 other Kentucky zip codes and from 3 Southern Indiana County zip codes. The participant demographics revealed that the conversations had attracted broad and diverse participation from community residents interested in young people.

And as Thoreau said, they looked at some things. In fact, the participants looked at a long list of depressing challenges that often impede many young people’s paths to educational success.

• 1 in 4 freshman entering 9^th grade in JCPS don’t graduate on time and in four years with their peers.
• 65% of JCPS students are on free and reduced lunch.
• Worse still, last year JCPS reports that 10,500 students were classified as homeless.

In all three cases, a disproportionate number of the students are African American and Latino.

But again, like Thoreau wisely recommended, the community residents participating in the youth vision conversations did not get mired in pessimism. No, instead, this spirited group, led by Metro United Way and Metro Government, decided that the callers and the residents see what matters. So the optimists flipped the deficit-based reality that many of our students and families deal with everyday on its head and decided to engage resident voices in the process by asking three strengths or asset-based questions.

• Think about a young person in your life…What are your hopes and wishes for their success?
• What helps a young person be successful?
• If you could waive a magic wand, how would our community look different if ALL youth were succeeding?

After over 500 people had answered, the compelling Youth Vision emerged.

Louisville Youth…

• Have the skills and education to be self reliant, healthy, engaged and economically thriving.
• Have hope and show strength of character to achieve their goals, follow their dreams, respect others and contribute to bettering their community and world.
• Live in a caring community where everyone values, supports, invests in and fights for their success.

It sounds  pretty compelling to me, and we hope you agree! What are some of your ideas for our community’s youth? Would you be willing to act in creative ways to bring this vision to life in the community? How?

Advocacy, Education, General back to school, Children, Community, Education, future, High School Graduation, kindergarten, making a difference, Metro United Way, opportunity, parenting, Southern Indiana, students, success, youth, youth development, Youth Vision

by Mary Ann Steutermann

I’ll admit it – I have few domestic skills. In particular, I absolutely, positively do not cook because 1) I don’t enjoy it and 2) previous attempts have resulted in blaring smoke alarms and upset stomachs. Fortunately for me, I am married to a great cook who both enjoys the process of creating a fine meal and actually produces dishes that people find not only edible but downright delicious. Over the years, I have watched him in the kitchen preparing a meal, and I’ve learned his secret to success – preparation.

The Right Ingredients

I was surprised to learn that most of my husband’s culinary efforts go into selecting the best ingredients and then spending quite a bit of time cutting, chopping, dicing, and seasoning them. In fact, he probably spends at least twice as much time preparing the ingredients as he does actually heating something on the stove or baking it in the over. Similarly, Metro United Way has been hard at work preparing to develop a strategy map that will guide our efforts in the coming years as we work to ensure that all of our children arrive at kindergarten ready to be successful and that at least 87% of them complete high school by earning their diplomas.

Just as it’s tempting to jump right into to turning up the heat on the stove without taking the time to chop and season the ingredients first, it’s tempting for an organization to jump too quickly to decisions about its future work without doing the necessary leg work in preparation. But we won’t make that common mistake. In fact, we’ve been hard at work in the kitchen for several months now.

Engaging the Community

Before settling on our specific strategies in support of educational progress, we have been doing a lot of homework. An essential part of this has been engaging the community in various ways in order to make sure we have all of the data and information needed to make good decisions. We have been working with various groups to get their feedback on our emerging role as leaders in community support of educational progress. So far we have engaged the community through:
• Donor conversations
• Colleague discussions
• CEO calls
• CSC committee discussions
• Council of Agency Executives discussions
• CI Cabinet conversations

Another major engagement opportunity we have embarked upon is an Education Research Project in conjunction with Kentucky Youth Advocates. In addition to providing the latest research on how to promote high school graduation and reporting on essential quantitative data by county, the project has also engaged superintendents, principals, government officials, business persons, faith-based leaders, parent organization leaders, service providers, and various other community movers and shakers on their perceptions of both strengths as well as perceived needs. This will allow us to not only identify what is going on in each county in each of the 5 “tipping points” of the UWW education framework (kindergarten readiness, 4th grade reading, middle school transition, high school graduation, and college/career), but it will also let us also know what the community feels they most need to see improvement in educational attainment.

We are in the process of planning community forums in each county to discuss the results and get further input during October and November. We’ll keep you posted on this!

Lessons Learned

Without a doubt, I will never cook a sumptuous meal that meets with the praise (and shock) of my family and friends. But lots of us at MUW have been hard at work in the kitchen doing the prep work on another masterpiece – a framework for moving forward as community leaders in support of greater educational attainment. Watching my husband prepare a wonderful meal has taught me that an ideal result to any creative endeavor takes patience, preparation, and persistence. Even though the thought of applying these traits in a real live kitchen gives me hives, I’m thrilled to be applying them to our emerging plan for helping our community meet its educational goals.

Advocacy, Education, General advocate, Children, Community, Education, engagement, future, Louisville, making a difference, Metro United Way, research, strategic planning, youth

Stakeholder Relationship Team shows what's important to them!

I remember as a kid there always seemed to be someone on my block who would always tell  my mother or father what I did or did not do.  That individual was called a tattle tale.  Tattle taling is passing information through “word of mouth.” The saying goes that a person will tell at least 10 other people about a good or bad experience they had with a company, organization or an individual. And more often than not, those 10 people may tell at least 10 other people. I know I have experienced both giving and receiving that type of information.

Think for a moment about “word of mouth” or WOM. The simple act of conversing with another is a powerful way to spread a message. 

The June 23, 2010 edition of The Agitator discussed how WOM is a powerful way for non-profits to spread their message and build relationships. 

 Here’s a report from Online Media Daily on an interesting Yahoo study that has attempted to drill into WOM behavior. It notes that 76% of all WOM still occurs face-to-face … however, increasingly it just might be that two individuals are sitting side-by-side talking about something they are viewing on their respective smartphones! The study says that 38% of all WOM conversations, however they occur, are informed by internet-derived content.

No one’s really examined WOM specifically as it works in the nonprofit space, but there’s no reason to expect the underlying principles would differ. In our own DonorTrends surveys, we’ve seen that 15-20% of donors self-identify themselves as individuals who have recommended a specific charity or cause group to someone else.

In building relationships we know that personal contact is the best way to increase the depth of the relationship. In today’s world of social media, i-phones, i-pads, email and yes, the old standby face-to-face conversations, their are unlimited  opportunities to talk about experiences, causes, ideas and really almost anything. 

How do we utilize our WOM opportunities to connect with people we know, meet with, talk on the phone with, Facebook with, are LinkedIn with to spread our Metro United Way message? In this past week there were at least two opportunities to WOM with others about helping others. First is the opportunity to Adopt Camp Kindergarten Schools and the second is the need for Volunteers to Drive Cancer Patients to Treatments. What wonderful opportunities to use the power of WOM.

What is the power of WOM. I think the power of WOM is best described by doing the math. We can use the earleir reference about one person telling 10 other people about an experience, idea, opportunity to calculate the power of WOM.

I tell 10 people about opportunities to adopt Camp Kindergarten classrooms and the need for volunteers to drive cancer patients. If those 10 people will tell 10 other people, we now have 111 people WOMing about these opportunities. If the last 10 we  WOM with tell another 10 we are up to 211 WOMers. This is the power of WOM and the power of 10.

As Metro United Way works to forge lasting relationships with our stakeholders, let’s use the simple act of WOMing to Change People’s Lives.  Give, Advocate, Volunteer! Be a WOMer today!

General Community, future, give, Live United, making a difference, Volunteer, youth

By Jan Sherrell

I’m not a big talker. Now don’t get me wrong, I’ve usually got an opinion and am ready to offer it up, but in the grand scheme of things I can be very succinct when I speak. Okay, some might call it curt. I think I learned it from my dad. Dad was very direct, not a lot of chat, and to the point. Hurt my feelings a lot of times now that I mention it, but that is another topic.

I’m working on getting a little chattier, to listen better and encourage others to voice their opinions. But still, sometimes when the phone rings, I’m tempted to let the machine get it. Maybe the caller can just leave me a message and I can save that 10 minutes of my life for peace and quiet.

Maybe I over think things – especially for the more difficult conversations. Do you ever rehearse the conversations in your head? You’ve got the perfect script all worked out and when the moment arises for you to have that conversation it ends up with a muttered, “um I’m here if you need me, you know…if you ever do” or “um, I thought you were going to call me…..I waited for you….” Yep, I told them didn’t I?

I recently had some tough work conversations. I literally wrote down my thoughts and ordered them logically. It helped me make sure I covered what I needed to and helped me think through my word choices. Knowing my “to the point” nature it also allowed me to make sure I fully fleshed out my thoughts. The conversation went well. I felt better after addressing that tough conversation.

You know sometimes just showing the effort, making a pitch, be it inadequate or not, the attempt was made to open that conversation. Go ahead and take that phone call and use the “oh, the pizza guy is here, I have to go” line if the conversation runs too long. Extend a hand to someone even when you don’t exactly know what to say. Begin those difficult conversations, you can always go back and use your practiced speech the next time if the first time doesn’t work out.

Humans need that interaction. Offer a smile to a neighbor or coworker or youth and sharpen your social skills with some friendly small talk. Or really get your nerve up and broach the subject that has been on your mind, but do it kindly with good intentions, you don’t want to hurt someone’s feelings.

What is your way of dealing with tough conversations? How’s that working for you?

General Community, make change, opportunity

By Jan Sherrell

It may not be apparent to the reader but we’ve begun naming monthly themes for this blog. It helps us work through various topics and might bring a more consistent message. It also gets our blogging juices focused and flowing.

So Success Stories is July’s theme. My work is directly with our agencies and I hear and see great things going on in the community, affecting hundreds of people. But today, when I think success stories, I can only think of Kristina Witten.

Kristina passed away July 5, 2010. “Passed away” doesn’t express the victory or success Kristina experienced in life and in death. Kristina believed in God and is breathing easy in heaven right now. That is a victory and a success.

Kristina had Cystic Fibrosis. I recently heard someone say having Cystic Fibrosis is like taking every breath as if breathed through a pillow. Kristina could have done less, expected special treatment and become concerned only with her self, but she didn’t. Kristina had such a heart for others. She had built a whole community around her through the internet, her sorority, church and friends. Daily she reached out and lifted others up.

Kristina was always showing concern for others. Maybe CF made her more empathetic to the situations of others. Though it is very difficult saying goodbye to such a beautiful young lady, I strive to keep in mind that the grief is for those left behind. Kristina is breathing easy. Her life was a success.

How do you measure success?

General Community, cystic fibrosis, success

By: Angie Ditsler

This past weekend I went to the wedding of a friend and former co-worker of mine.  This particular wedding was more than just a celebration of love and marriage, however: It was a celebration of triumph and success- and not just for the bride, but for many of her guests, as well.

I met my friend Zahra about 6 years ago when we worked together at Kentucky Refugee Ministries.  At the time, Zahra was an interpreter, receptionist, mediator, and caseworker.  As a refugee herself from Somalia in the early 90s, Zahra was the most trusted and relied upon person on our staff among the clientele.  As the years went by and I changed jobs, Zahra continued to push herself as she furthered her own education and career.  Knowing Zahra as I do now, it’s hard to imagine all the obstacles she’s faced in her life: escape from Somalia, survival in a refugee camp in Kenya, arriving in the U.S., learning a new language, and adapting to a new way of life.  A recent article in the LEO describes Zahra’s life prior to coming to America: http://leoweekly.com/news/seeking-refuge

Seeing how beautiful she looked on her wedding way was particularly touching because it was a reminder of how far she has come, and the exciting adventure that still awaits her as she continues her life journey in Colorado with her new husband. 

The wedding itself was a bit of a reunion of sorts.  Catching up with former colleagues and clients was wonderful, especially being reunited with those people I had met years earlier just days, or hours even, after they stepped foot on U.S. soil for the first time.  Watching the women dance in their beautiful dresses the other night with smiles on their faces made me smile. Being introduced to their own children for the first time- children born here in the United States- was proof that not only Zahra, but all the women there that night have overcome so much adversity and are thriving.  I was reminded once again of the reason I chose Louisville as my new home six years ago: this is a place where cultures and languages are bridged together, and families can thrive.

Advocacy, General Community, culture, refugee, success

by John Nevitt

I heard a statistic not too long ago that very few Americans know their neighbors except for those on either side of their home or apartment. Why should that be troubling to us? Well, if it truly takes a village to successfully raise a child, we need to know who we can turn to in our neighborhoods for help. Plus, if we want to reduce our chances of being burglarized, the more neighbors we know, the more sets of eyes to help protect our property.

Another reason to get to know your neighbors is to strengthen our broader community. Our vision at Metro United Way is to build the most vital, caring community in the nation. We accomplish this by getting to know one another, sharing ideas, stories, (and food) which leads to a sense of connection, and more often than not, a group of allies who are there to support us.

A number of years ago, I took a leadership development class that encouraged us to design a project that would enhance a “community” of our choosing. Community can be defined as a group of interacting people sharing a common geography, intent, belief, resources, preferences, needs, risks, etc. I chose to work with two neighborhood communities – the east end neighborhood where I lived and the inner city neighborhood where I worked. I wanted to get to know some of my neighbors better and foster a sense of connection within our broader Louisville community.

Essentially, I organized a neighborhood exchange where we could share a meal together and get to know one another. We gathered in a circle and asked everyone to talk about their hopes, dreams and aspirations, and what was helpful to them along their pathway and what did they see were the barriers. As I listened, it was interesting to hear some major differences between the two groups of neighbors, but I was more intrigued by what we had in common. I created an intention that participants would experience a sense of connection, and would have a better appreciation and understanding of residents from another neighborhood. As we debriefed from our gathering, many reported the recognition that, though very different on the surface and facing very different challenges, we all want the same thing for ourselves and our loved ones and there was an immediate sense of connection.

Deep down, I believe that what we all want is for our children to be successful in school and beyond, we want to be self-sufficient, and we want to experience good health throughout our lifetime. In other words, we care about education, income, and health, the three building blocks of Metro United Way.

So, how do we help ensure we have what we all want? Getting to know our neighbors is a great place to enhance our chances for success by tapping into the caring power of our local community. Consider inviting your neighbors to a pot-luck dinner, join (or start) a neighborhood association, organize a block party, or begin a book club or discussion group with your neighbors. It only takes a small step to get started, and the potential rewards are tremendous.

For a list of ideas on how to meet community residents and to get more involved in your community, visit the website www.bettertogether.org/150ways.

What step will you be taking in the upcoming weeks?  Do you have a great success story about building neighborhood connections that you would like to share?<

Advocacy, Education, Health, Income building community, Common good, Community, connection, Neighborhoods, neighbors

by Gil Betz

“… I have promises to keep and miles to go before I sleep…” Robert Frost, Stopping By Woods on a Snowy Evening

Promises are very important statements. A promise is a commitment by someone to do or not do something. Promises come in many forms-  affirmations, vows, oaths and the all too familiar “election promises.”

Reflect in your own life about promises. My kids would “promise” to clean their rooms, or get their homework done or wash their hair. And I have promised many times to take out the garbage. Some promises I made years ago, I have kept. Some promises I have not kept. There is great satisfaction when I know I have kept my promise.

I subscribe to the Agitator. The Agitator is a daily blog discussing funding strategies and trends for nonprofit organizations. What follows is an article from the May 12^th 2010 edition of the Agitator. The article is about the importance and value nonprofits can accrue by making “promises” and keeping them.

Go ahead, make a commitment!

That’s the advice of David Kravinchuk at the FLA Group, a Canadian fundraising consultancy.

David argues that few donors these days give out of a sense of duty or obligation or blind trust, as older generations did.

Today’s donors want to see results. If you want their contributions, your nonprofit must promise — then deliver — some kind of results.

And so that leads to David’s advice:

1. When you solicit a gift, promise a specific return on the donor’s investment.
2. When you thank the donor for the gift, re-commit to delivering on the promise.
3. Finally, show the ROI being delivered in as many ways as you can. In your newsletters. On your web site. With email messages. In your next appeal (before you ask again).

He adds: “Promises that are kept build trust, just as they do in your own friend and family relationships. Trust is the first step to loyalty. And in today’s charitable economy, loyalty is the key to your charity’s financial ROI.”

That’s pretty sound advice.

Sure, you can’t promise to cure cancer or end global warming in 90 days. But what can you promise that would represent progress? That you can deliver upon. That signals your willingness to be held accountable for how effectively you will use your donor’s contribution.

What promise is your nonprofit able and willing to make?

So what promise is Metro United Way able and willing to make and keep?

Here are some promises that one of our staff members provided when asked that question:

• We promise to use your donation effectively and efficiently.
• We promise to make your investment go further than any other non-profit can by bringing in over $50 million in resources to our community, investing in 50 programs and services that touch 300,000 people in our community, connecting 60,000 individuals to find the help they need through 2-1-1, feeding 150,000 hungry people, engaging 10,000 volunteers, and advocating for public policies that have a positive impact in providing a better life for all.
• We promise, by 2018, to make sure that all the children in our community arrive in kindergarten ready to succeed AND to improve our community’s high school graduation rate from 73% to 87%.

Now it is your turn. Please respond to this post by suggesting promises you believe Metro United Way should make and keep.

Education, General, Giving Agencies, Children, Community, making a difference, promises

By Angela Champion

As I write this blog, I realize I have a hard time finding my voice. As a fundraiser, I like seeing results and love to cross things off a list. As our team of staff and volunteers are gearing up this time of year to run the 2010 Campaign for the community, the slate is clean. We are working every angle now to realize growth in giving for the fall and the coming year. We are hopeful and single-minded.  However, I don’t day to day always see the thousands of ways people are improving their lives through the work that is done with those funds. But I know the need is real.

As I have been watching the History Channel’s new series, America: The Story of Us, I have been inspired as to what the American people accomplish - sometimes a few do great things but many times it’s hundreds of people contributing to an ultimate goal.

The most inspiring example for me is of how the Statue of Liberty was funded and erected to be where and what it is today: a symbol of hope and freedom. When France gave the United States the statue in 1885, it was in 350 pieces and there was no pedestal or funding for completing this massive engineering and architectural project of enormous meaning.

Joseph Pulitzer, owner of The New York World, stepped up and issued a call to action for people to give what they could to fund the effort.  Pulitzer found his voice and urged others to take part however they could - many sent in pennies, nickels and dimes.  The final sum amounted to $101,091 ($2,380,980 in today’s dollars), and over 120,000 people had donated. These figures are a testament to the masses of people who gave what they could, and to the persistence of Joseph Pulitzer.

A poem by Emma Lazarus won a contest in the newspaper and has adorned the pedestal ever since.

“Give me your tired, your poor, your huddled masses
yearning to breathe free, The wretched refuse of your
teeming shore, Send these, the homeless, tempest-tossed,
to me: I lift my lamp beside the golden door.”

— Emma Lazarus, 1883, written to help raise funds for construction of the pedestal.

During this fall’s campaign, I hope you will find your voice through giving, advocating and volunteering. If you don’t know where to start, please ask someone at Metro United Way. If you have a poem that you think would inspire us to give and give some ideas to why helping others is important, please share!

Giving campaign, Community, finding your voice, making a difference

By Sommer Lally

What is a volunteer?

Is it the person who picks up trash on the side of the road for a few hours?  Someone who takes their time to paint a room at a local non-profit organization?  Is it a University of Tennessee sports team?

Yes and no. 

You see, all of those are examples of volunteers, but the word “volunteer” means more than we often picture in our minds. 

Here, I’ll give you an example.  As part of my job at Metro United Way, I manage our Student United Ways (campus chapters through which student leaders advance the common good, develop leadership skills and join the growing Live United movement).  Working with the student leaders at U of L and IUS is a wonderful experience.  I get to help them grow in their roles with the organizations and watch them gain a deeper knowledge of the community.  But I also witness their struggles and frustrations.

Both Student United Ways underwent the tedious process of becoming registered student organizations on their campuses this year.  The initial stages of establishing the groups took time.  As a result neither were able to organize as many events and activities as they had hoped. 

What does this have to do with volunteers?  Hang on!  You’re about to find out!

U of L Student United Way leaders volunteering with Blanket Louisville.

In a recent conversation with one of my student leaders she lamented “we haven’t really gotten to do much volunteering and that was the whole reason I wanted to join!”  Do you see what I’m getting at?

Volunteers aren’t just those who give of their time to do hands-on projects!  They’re also board members, committee members and . . . student leaders.  In my view, my student leader had been volunteering all year long through her leadership position with Student United Way.  Don’t get me wrong – I’ll help them plan more volunteer projects next year, but I also want them to feel good about their volunteer role with us and to know how appreciated they are!

So, to our Board members, committee members and Student United Way leaders, thank you for volunteering with Metro United Way.  You are so important to us and we are better because of you!

General, Volunteering Community, IUS, Live United, Student United Way, UofL